TitleCloud Tech Ops
LocationAustin
Department Name
Description
 THE COMPANY
 
 Magento, the world’s leading ecommerce framework provider, is looking for an experienced Cloud Tech Ops candidate. The ideal candidate will be a self-driven inquisitive individual and will be joining a team that will be engineering and supporting Magento’s Enterprise Cloud Edition (ECE).  At Magento, we look for candidates who embrace fast paced, continuously changing environments as this person will be working to continuously deliver iterative improvements.

THE ROLE

Job Description
 
Magento, the world’s leading ecommerce framework provider, is looking for an experienced Cloud Tech Ops candidate. The ideal candidate will be a self-driven inquisitive individual and will be joining a team that will be engineering and supporting Magento’s Enterprise Cloud Edition (ECE), a hosted solution for our eCommerce software.  At Magento, we look for candidates who embrace fast paced, continuously changing environments as this person will be working to continuously deliver iterative improvements.
 
Primary Job Responsibilities:
  • Writing code to develop solutions for application issues that surface on ECE
  • Profiling and investigating application performance issues
  • Debugging functional application issues to determine root cause
  • Providing guidance to core engineering regarding features and tools that affect ECE
  • Processing escalated support tickets from L2 for ECE
  • Writing scripts to automate software testing, publication, and deployment activities
  • Coordinate activities with third party technology partners
  • Continuously identify opportunities to improve all functions of the job, and work with team to implement appropriate improvements
 
Required Skills:
  • Strong application development experience
  • Strong communication skills
  • Competency with Linux administration and operations
 
Preferred Skills:
  • Experience in a lead role on large projects
  • Experience resolving major client escalations
 
WORKING FOR MAGENTO
 

Working at Magento means becoming part of one of the fastest growing commerce solutions companies on the planet. More than 240,000 merchants rely on us to fuel their growth.
 
A career at Magento puts you on the cutting-edge of the commerce industry and offers many opportunities for advancement. And, as a part of our family of products and services, you’ll also gain valuable exposure to a wealth of commerce knowledge, experience, a global customer and employee base, and world-class resources.
We’re always looking for talented people who want to help shape the future of commerce, and who believe in the power of collaboration.